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Personal Information
Organization / Workplace
London, United Kingdom United Kingdom
Occupation
Process & Change Director - Retail T&O
Industry
Finance / Banking / Insurance
About
- Leading the end to end change activity related to processes and systems in Retail Banking – starting from inception, viability assessment, design and delivery - Continuous stakeholder management through long-term partnership relationships - Managing the overall Retail T&O project portfolio: budget, priorities, tracking, risk management (>£60M annual budget) - Direct management of design team (40 people) and change management team (17 people), holding direct responsibility for the start and the end of Retail changes lifecycle – including materializing concepts into actionable deliveries, making them work and delivering tangible and measurable results
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