It has been a great learning knowledge functioning in different organization that has a stand in Nigeria and Africa as a whole.
Contact Center Operation and Management skill: (i) Contact Center Strategy, (ii) Contact Center Optimization (iii) Contact Center Consulting (iv) Contact Center Design, architecture, Transformation & Management (v) Contact Center Start-up, Services & Outsourcing (vi) Real-time Monitoring (vi) Customer Service Implementation Strategies (vii) Emerging Markets Growth Strategy (vii) Resource Management Outsourcing.
Diligence's: consistent focus on ICT, Telecommunications, Public / Government Sector, Energy and Natural Resources - Mining and Oil & Gas, manufacturing...