Goal
To serve as a catalyst for change with a commitment for improving operational efficiencies.
Current Role - Delivery Operations Manager - Distributed Technologies, IBM.
My Core Technical skills:
Technical: Layer 1(WEBSERVER), 2(MIDDLEWARE) & Layer 3 (DATABASE) technical competency/Serviceline management, WEBAPP Security(SSO) Management.
My Functional Skills:
Frontline People and stakeholder Management. Also Technical Delivery, Service Delivery & Account Delivery Management. Service quality, Risk, compliance, Security & Audit (RCSA) Management via eGRC. Cloud Managed Infrastructure Services.
My Strengths:
Good team player, good communication, ability to ramp up quickly, under...