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United Arab Emirates United Arab Emirates

IT Engineer at Al Murooj Scientific Private School

Technology / Software / Internet

A well-presented, well-mannered and articulate Service Desk support professional with extensive experience of performing diagnostics and resolving customer's technical problems via telephone, e-mail, chat and face to face. Having a proven track record of successfully finding the root-cause of problem, resolving them or forwarding suggestions for improvements. A problem solver who enjoys challenge and can work well under pressure and who possesses strong customer service skills, good communication skills and attention to detail.