Personal Information
Organization / Workplace
Canada Canada
Occupation
System Engineer - Professional Service
Industry
Telecom / Mobile
About
Provide residency expert service for customers across US and Canada.
Work together with customer to work out proactive and reactive ways by using TekComms toolset to find the latent network issues and improve end-to-end customer experience.
Cognos report (business intelligence) generation and troubleshooting.
Use cases creation and delivery.
System configuration and support.
Troubleshoot and diagnose the escalated end-to-end issues, from handset, RAN to core networks, and provide the advice to mitigate the issue.
VoLTE network support.
Contact Details