I am a business consultant with special focus on advising clients on leveraging digital technologies to transform customer experience, enable new channels for commerce and disrupt other key components of the value chain.
I have extensive experience in the areas of customer relationship management, loyalty & supply chain operations. I have worked in the retail, travel, manufacturing, technology & financial services industries where my engagements have focused on strategy formulation, business innovation, process & metrics definition and data backed recommendations to create a sustainable competitive advantage for clients.
I have a Post Graduate Diploma in Business Management from the I...