Associate Engagement Manager with relevant professional experience in management consulting (H-Farm, NuvO, Deloitte, SmesUnion) related to digital channels (web, app).
Profile characterized by strong analytical skills as well as synthesis, team working capabilities, problem solver attitude, constructive and positive approach.
Expertise: Digital communication strategy (Web, Social Media), Digital Marketing (SEO, CRO, Campaign), Business planning and ROI analysis (new ventures, e-commerce), Reputation Management (Word of mouth monitoring, Semantic analysis), Quality Management (CSI/NPS), Program management, Reporting framework design (SLA and KPI)
Project Areas:
- Digital Transformation
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