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PMP certified Delivery Manager- over 18 years of IT delivery experience in developing and maintaining software systems for various leading Banks and Financial Institutions across the world and having On-Site and Offshore model experience handling multiple projects with strong customer service attitude, proven project management capability, exceptional organizational ability and communication skills.
Extensive experience in Service Organizations 
	Program Delivery  
	Service Delivery Management
	Customer Satisfaction and Retention 
	Vendor Management , Customer Satisfaction 
	Coaching and Mentoring, Team Leadership

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