To ensure ICT systems availability:
Ensure all local area network services are operational and functioning correctly. To ensure that a high level of customer satisfaction is achieved.
Project Management: To ensure successful project implementation.
Contract and Service Provider Management: To ensure consistent quality and value for money is achieved.
ICT Governance: Ensure compliance with ICT governance controls, providing specialist support where necessary. To ensure the business is not exposed to risk.
Administration: Source and evaluate quotations. Ensure that best practices are adhered to.
Client orientation and customer focus: Identify opportunities to exceed the expectations of cust...