After an entire career as a strategy consultant focused on enhancing communication between businesses and their customers, I co-founded Opinionage Inc. whose purpose is to help organizations to establish mutually beneficial direct relationships with their customers. As the CMO of Thingle.me (Opinionage's last product), I specifically help manufacturers to identify the most profitable way to leverage their own products to provide services to their end-users. At the interception between Customer Engagement and the Internet of Things, Thingle.me transforms any physical product in a channel to deliver product-specific e-commerce, documentation, qualified and efficient customer support while g...