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■	Professional information systems leader experienced in coordinating people and software to increase efficiency of an organization. 
■	Proficient in installation, configuration, deploying and troubleshooting ServiceNow application and modules.
■	Innovator utilizing problem solving techniques to review, test, and implement updates within ServiceNow
■	Communicator with ability to educate users at various levels and positions on how to correct their computer challenges.
■	Leader with over 20 years in IT Service related industry.

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