Set up new Implementation and Training Department. Provide leadership to those new to the process and department. Presentation Skills: Provide on-line meetings and conference calls to orientate a new client, present new functionality, perform training, and collaborate with clients about concerns. Assess/evaluate client requirements against scope of project, manage project plan and schedule. Create all Product Training Materials. Determine client training needs. Project ManagementEnsure customer satisfaction through follow-up, client responsiveness, and thorough communication. Responsible for managing client expectations. Manage multiple clients and projects/tasks simultaneously. Command ...