• Possess ability to discern tasks in advance, present to management for approval, implement ahead of schedule.
• Excellent resource management skills with an ability to drive initiatives through efficient team work.
• Strong organizational skills, ability to handle multiple tasks & thrive in a challenging, fast-paced environment.
• Excellent client management skills innate ability to build strong, lasting and mutually beneficial relationships.
• Maintaining SLA and managing escalation of unsolved issues.
• Familiar with Vendor Management.
• Handling incidents raised by customers.
• Performing daily checkups and manual workarounds on production environment.
• Preparing Daily activity re...