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Helsinki Area, Finland Finland

Senior Consultant at Primor Consulting

Telecom / Mobile

I am an ICT & business professional with 20+ years of working experiences in a variety of positions and responsibilities in R&D, Project Management, Sales and Customer Service. Vast working experience with OSS/BSS key processes in CSP. Cross industry knowledge and corporate management skills especially in CSP subscription-based relationships. Last 1.5 years learning and aspiring expertise in BD (Big Data) and Data Mining Techniques for Marketing, Sales, and Customer Support with focus on creating “actionable insights in practice” applied to customer lifecycle management by measuring and quantifying customer value and loyalty. I have been involved with analytics from descriptive to pr...