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A dynamic professional with more than 9 years of experience.  Key responsibilities include Digital & Social Media Marketing, Marketing & Brand Communication, Customer Insights, Customer Engagement & experience management. 

Currently, working with Reliance Energy as Sr. Manager – Social Media & Digital Marketing, Customer insights, experience & engagement, reporting to Head – Business Processes. 

•	Adept at analyzing and assessing customer needs & requirements in order to provide critical inputs for formulation of Customer oriented strategies. 
•	Has played a pivotal role in conceptualising & implementing breakthrough Customer experience & engagement initiatives based on insights drawn f...

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