Customer Service
• Able to build and maintain great relationships with clients
• Customer Focus, with good understanding of customer needs
• Proven Skills in dealing with problematic customers
• Able to deal with queries and problems in a helpful and friendly manner
• Polite phone manner
Administration
• Advanced Computer skills – Microsoft Office Suite, Adobe Professional
• Accurate data entry skills (60 – 70 wpm)
• Exceptional skills in preparing materials (formal letters, presentations, reports, information memorandums, submissions, booklets, etc.)
• Co – ordination of functions and meetings
• Able to manage multiple tasks simultaneously without getting stressed