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Canada Canada

Senior Consultant at Lean Vector Consultancy

Apparel / Fashion

Lean transformation expert with passion for improving Customer Experience through process improvement and innovation. With over 14 years experience in operations and IT management, I am focused on applying lean Six Sigma in service domains to achieve cost reduction, improved productivity, greater control/governance, process optimization and, above all, measurable improvement in Customer Experience. I have gained hard won experience across multiple industry and service sectors whilst proving my ability to work successfully across international borders and cultures. This includes Financial institutions, IT, Engineering,Telecom’s and Hospitality. Areas of Expertise:  Lean Transformation