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Chandigarh Area, India India

Technology Specialist at Basware

Technology / Software / Internet

• Delivering Production environment platform for new tenants in SaaS. • Implementing tested changes in customer business and technical requirements to their Production environment in SaaS. • Migrating production environment of existing tenants in case of platform upgrades and new product release. • Handling SaaS environment related issues faced by existing customer tenants. • Handling small release for product/platform in the form of user stories platform changes. • Handling customer communication for all small releases and platform changes. • Resolve client issues, Change Requests (CR) and other tasks depending upon client requirements • Conducting RCA’s to find the root cause of the ...