11+ years of experience in voice and data network design, capacity planning, rollout, performance tuning, troubleshooting in small, medium and large scale mission critical environments. Currently, Senior Unified Communication Specialist, In the IBM ITS group.
My role is responsible for design and implementing network and telephony equipment, application and acting as the escalation point between customers and field support team. Additional functions are develop within broad objective, site-wide telecommunications proposals that require the highest degree of innovation, creativity and analysis of "state-of-art" enhancements for telecommunications systems, services and facilities. Develop l...