Certified Microsoft Desktop Support Technician with four years of commercial experience. Adept in performing Computer installations, setups and repairs in corporate and private environments; knowledgeable in troubleshooting and resolving problems related to Microsoft Windows XP, Vista and 7& able to assist with all Microsoft Office programs analyzing and solving Basic to some advanced problems. Responsible for regional user support in Kwa-zulu Natal & server upkeep and maintenance on four sites.