An award winning, visionary and innovative Leadership Development Director; with an excellent track record of business growth, championing customer needs, leadership development, managing and implementing cultural change. Having graduated from Liverpool University with a first class Business Studies degree; John joined Ford Motor Company in 1990 and has steadily built his career through the ranks of Sales and Marketing to provide him with a wealth of experience in customer service excellence and leadership. John currently has influence over 3200 stakeholders.
John has been instrumental in Ford Retail's cultural change programme ‘Moments of Truth’, which has been sustained for over...