"The consumerization of the enterprise has created a unique opportunity for designers to sell the value of UX and service design into their organizations. In the age of the customer, design driven companies are succeeding"
Jake Schirm has 10+ years of experience delivering customer centered user experiences for enterprise software companies in San Diego and Portland. Much of his work consists of customer research, interaction design and usability testing. In his role as Usability Architect at Sensus Jake has worked with software marketing and product owners to define, test and deliver a comprehensive software vision for the company. Understanding the customer need and delivering the ri...