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NCR - National Capital Region, Philippines Philippines

Technical Support Specialist at TeleTech

Technology / Software / Internet

I have served the Business Process industry for more than 3 years and still counting. • Six Sigma White Belt trained. • Believes that It's never late to learn. • Implies Root-Cause analysis to a problem and finds a solution. • Goal Oriented individual but can switch to a Process Oriented individual when required. • Comfortable working with clients and managers to reach a resolution. • Loves to discover new technologies and encourages self to be proficient. • Strong communication skills, interacting well with client, colleagues, and management. • Strong willingness to take on responsibilities and challenges. • Solid understanding of both technical details and customer service strategies. ...