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Jason Roberts:

Many executive teams are frustrated by the poor results they obtain from outsourcing or even captive delivery centres.  In short, my expertise is in setting them up seamlessly so that they add value from day one.  Of course there will always be pain points but I also transform delivery centres so that they become best in class and are seen as a natural extension of the business.

In more detail, I am a FTSE 100 Transformation and Finance Operations Lead.  I have 20 years experience in the field and my core skill set includes: 
 Shared Services.
 Outsourcing.
 BPO.
 Process Re-design.
 Change Management and.
 Operations Management.

I have spent most of career sett

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