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Brussels Area, Belgium Belgium

Senior CRM Consultant

Apparel / Fashion

Driven by an insatiable curiosity I have a broad professional experience in different sectors (Banking, IT, Telecom, Utilities, Electronic Publishing, Media, Distribution...) and responsibilities (General Manager, Marketing & Communication Manager, Business Development Manager...) but today my major strengths are in the integration of CRM solutions (operational & analytical), the related business processes management, the multichannel -with a strong focus on e- & m-channels in the last months - and go-to-market strategies and in the project & change management with sound managerial and coaching skills. For these different missions, I am now using the "Customer Values Development" methodo...