Jehangir Khambata
Personal Information
Organization / Workplace
Navi Mumbai (New Mumbai), India India
Occupation
Project Manager
Industry
Telecom / Mobile
About
Extensive expertise in Telecom Project Management, Operations & Maintenance (O&M)
and Technical Support.
High energy leader known for quickly solving problems and delivering results.
• Delivered a 150% reduction in customer technical complaints and 49% improvement in customer satisfaction management & measurement scores (CSMM) related to SMS, voice quality & retainability through network capacity augmentation, inter-operator interconnect augmentation and operational process optimisations.
• As core network technical head ensured 99.995% uptime over three consecutive years on all core systems deployed in the Airtel network by ensuring weekly / monthly maintenance processes and capa...
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