I believe user experience is the life force behind any technological product we create. Especially ones that are intended to directly benefit human lives and our global society.
For 5 years, I had the honor to lead the user experience (UX) lab program under the DoD’s Defense Centers of Excellence (DCoE) which is now a part of the Defense Health Agency (DHA). Our UX mission was to support the development of technologies by elevating their usability, usefulness and appeal for our service members, providers and family members. Based on Joint Base Lewis-McChord (Tacoma, WA), our 5-person UX team worked tirelessly to design psychological health and wellness technologies and mobile tools for...