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Versatile, highly skilled Senior Project and Service Operations Manager with 14+ years of experience in project management, quality assurance, database management, and telecommunications support in multiple capacities. Exceptionally diverse skillset encompassing expertise and comprehensive knowledge of Mobile Money Management, Strategic and Operational ICT Management, Systems Enhancement, Stabilization and Optimization, Applications Support, Delivery of mission critical 24x7x365 IT Services and IT-based Business Process Re-engineering. 

Outstanding communication and analytical skills combined with a proven ability to analyze protocols, identify areas of potential improvement, and implem...

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