Jong Hyun Ko, a service experience designer in Seoul, Korea. a founder & design consultant of DesignConvivial; design thinking driven service design company in Seoul Korea since 2014, Oct (Registered since 2015 09). Right before starting DesignConvivial worked as a service design director at THEDNA; UX design consultancy in Seoul Korea, have been engaged with projects from major Korean enterprises in communication & design fields, with clients as product related service providers and local governments (such as telecommunication companies or provincial governments)