"If you think you can do a thing or think you can't do a thing, you're right."
Henry Ford
Building trust and rapport are essential for the partnership required to accomplish excellent results. I mentor endlessly, creatively design workflows, while using performance management to build skills and create high performing teams. I find joy in facilitating the career growth of talented employees.
I am passionate about cross functional collaboration that helps create a superior customer experience. Anticipate customer expectations, provide resources for self help, prepare employees to respond intelligently, and rapid feedback loops for course corrections ...iterating endlessly on those simp...