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Greater New York City Area United States

Manager - Information Technology, CRM

Automotive

Manage full application life cycle of all critical Customer and Marketing CRM systems. Direct 8 technical resources with annual budget of $1.2M budget. Optimized business processes as related to CRM business disciplines. Support the strategies and align business goals and objectives of the sales, marketing, customer experience and service organizations at MBUSA. Collaborate with business stakeholders and agency partners, cross-functional teams, architects, designers and engineers to create cohesive end-to-end solutions (adhere to PMI standards).