6+ years of ITeS/BPO/KPO /Back Office experience in Operations/ Support Function / Process Management /Process Improvement through Six Sigma Methodologies, Training, Quality Assurance & Compliance,
Key Expertise :
Lean Certified Lean & Advanced Lean Trainer
Leadership Hoshin Planning
Process standardization and stabilization - Operations and transitions
Data analysis, interpretation and root cause determination.
Data warehousing and office automation (MS Access, Excel and VB).
Operational rigor and zero surprise environment
Strong working expertise in Microsoft office suite along with Visio and Project.