Over 15 years senior executive management experience in the Business Intelligence, Customer Experience Management (CEM) software (SaaS) and consultancy, Voice of the Customer (VoC) Analytics, Enterprise Feedback Management and Market and Customer Research industries across the globe, in sectors ranging from automotive, financial services, hospitality and telecommunications to utilities, retail, transportation and manufacturing.
Proven track record of driving significant growth, profitability and change in the BI, CEM, VoC and market insights technology and consultancy space at national, regional and global levels
Successfully established and led various businesses and successfully launc...