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Sevilla Area, Spain Spain

Senior Global Customer Manager and PM for Network and Communication at Atos IT Solutions an Services

Technology / Software / Internet

- Coordination amongst operational units all the way from transition&transformation phase, through delivery initiation, up to production enabling and accompanying steady state operation. - Assisting governance role for TSM/SDM groups while managing global customer in coordination with across-tower counter partners as per Global Customer Management definition and responsibility function. - Central escalation point within TSM, delivery and operation communities. - Coordinator for regional delivery performance and SLA fulfillment in daily operation. - Management of the international contracts (OLA/ISDA, etc., incl. engagement in designing or updating production line specific templates) - E...