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Uganda Uganda

Incident Manager-ITSS SEA-HUB

Telecom / Mobile

A strategic IT Resource with over 6 years of information and communications technology experience in supporting enterprise infrastructure, applications and Service Delivery of corporate IT systems of Banks and Telecommunications. Currently managing the Major incident operations in 4 countries (MTN-Shared services for Uganda, Rwanda, Swaziland and Zambia). • Managing IT operations end-to-end • Am Quick Learner and pay attention to detail • Hands on application of ITIL (Information Technology Infrastructure Library) • An Excellent end to end functional knowledge in IT infrastructures and related Network technologies. • Strong analytical and execution skills with creativity fo...