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Washington D.C. Metro Area United States

CEO, InContext Design

Design

Karen is the visionary behind InContext’s unique customer-centered design approach, Contextual Design. Karen’s combination of technological and psychological expertise provides the creative framework for driving the development, innovative designs, and design processes. Recognized as a leader in the design community, Karen has pioneered transformative ideas and design approaches throughout her career. Most recently, Karen initiated the Cool Project to explore users’ experience of cool products. Her recent book Contextual Design Evolved details the Cool Concepts, as well as the new Contextual Design Models and ideation techniques inspired by the Cool Concepts. Karen introduced Contextual...