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Jackson, Mississippi Area United States

Masters of Science, Information Technology

Technology / Software / Internet

Proven office and corporate professional an accomplished Desktop Support Technician with over 15 years of Customer Service demonstrated success providing excellent leadership in support with solutions-focused help desk support ability to 200 + users. Desktop Support Technician, supporting staff, with technical support of desktop computers, applications and other related technology. Maintaining required testing and installation of computer systems, ability to identify network problems and trouble shoot software and hardware failures. Equipped to articulate technical concepts to end users for understanding, knowledge of variety of common operating systems, applications and hardware with th...