KStevens 2016 resume2
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Karen Stevens is an experienced executive with a proven track record of driving sales, growth, and sustainable partnerships. She has over 15 years of experience in business development, marketing, and account management roles. Currently, she is the Director of Marketing at Quist Law, PLLC, where she guides marketing initiatives and strategies to increase revenue and profits. Previously, she held several leadership roles such as Vice President of Business Development at Denison Consulting, where she closed over $775,000 in new business. She has a strong background in consultative sales, solution selling, and developing client relationships.
KStevens 2016 resume2
- 1. KARENSTEVENS 375 IvylawnCourt Whitmore Lake,MI 48189 (734) 604-6710 lisa54aa@hotmail.com www.linkedin.com/in/karenstevens Executive Summary Respectedbyclients,peersandseniorleadersformycommitmenttodriving resultsandtransformingconcepts intoreality. Consistentlytappedtomanage andgrow highlyvaluedrelationshipsbybecomingatrustedadvisortoclients throughactive dialoguesand innovative solutionsmanagement. Seasoned business, socialmedia,andecommerce consultative professionalwithaproventrackrecord surpassingsalesquotas,deliveringrobustterritorygrowth,capturingtargetaccounts,anddeepeningclient relationshiptofuel sustainablepartnerships inthe C-Suite. Catalystforchange andcontinuousperformance improvement,withahistoryof successroutingout inefficiencies,turningaroundunderperformingaccounts,openingnew markets,managingmultimilliondollar booksof business,andoutpacingthe competition. Professional Experience Quist Law,PLLC,Grand Rapids,MI Director of Marketing (2013 to Present) Guidedandimplementedinteractive marketinginitiativesandstrategiestodrive revenue andprofit. Overseeingwebsite redesign Creatednewavenuesforbusinessdevelopment Increase SEOthroughkeywords Digital communicationandsocial mediamanagement Responsible forcontentcuration Denison Consulting,Ann Arbor,MI Vice PresidentBusinessDevelopment (April 2014 to August2015) Consultative sales,of proprietarymethodology, focusedoncreatingnew businessandpartnershipwithinC-Suite. New business closedinclude;Lenovo, Amgen, LIXIL, Jo-Anns, Kellogg's,WolverineWorldwide,Frito-Lay NA,NSK,Dorel JuvenileProducts. Closedover$775,000 in newbusinessgrowth Internallydevelopednewchannelsandtoolstodrive quicker andmore complex projects,expandingcapabilities by 22% Handledpricingandproposal writing,speedinguplaunch by45% Spearheadedprogramto increase penetrationintoprivate equityfirms,increasingthisclientbase by300% Createdpartnershipwithlargest consultingorganization todate,becomingtheirculture andorganizational vendorof choice,adding300 newand vettedprospects Collaboratedwithprocessimprovementtointroduce new marketinginitiative thatdrove a75% increase inlead generationandclick throughsduringprogramrun
- 2. ForeSee,Ann Arbor,MI Account Manager Multinational Accounts (2011 to 2014) Workedwithextended ecommerce C-Suite clientbase,includingmultinationalclientstoexpandrelationships tonew contacts and divisions. Clientsincluded:3M, Schwans, Marriott,Crocs,UnitedHealth, Ameriprise, BassPro Shops,and Walgreens/Boots. 52% overall territorygrowth and94% retentionrate Repeatedlywithinthe top20%, companywide,forgrowthandretention Responsible formaintainingandgrowingForeSee largestretail clientby420% Workedwithclientstofindnewwaysof usingexistingForeSee productsandservicescreating 4new product/service offerings thatwere rolledouttoglobal clientbase NamedAccount Manager (2010 to 2011) Consultative salesof SaaStype productline toa specificbookof business. Maintainedandgrew definedaccountbase including;Panasonic, CapitalOne, LOr辿al,CVS,Time WarnerCable,ESPN,and Fidelity Investments. 32% overall territorygrowth and92% retentionrate Awardedtopsalesand retentionfor2 quarters in2010 Workedwith100% of all products/servicesacross ecommerce,web,mobile,call center, socialmedia, alongwith brickand mortar clients Promotedwithin1yearto newlycreatedrole SeniorRegional Marketing Representative (Inside Sales)/AccountManager (August2007 to 2010) Marketed, developed, and serviced online customer satisfaction measurement solutionsutilizing the University of MichigansACSIto key accounts including; Pfizer, PepsiCo, ABC, CBS, the NFL, the NHL, Citicorp, Toys R Us, Starwood, Sprint United and MetLife. Captured new business and developed existing key accounts to grow territory to over $2 million within two years Became departmental expert in 42% of identified target verticals (healthcare, finance and entertainment/publishing verticals) Developedandadministered 57%of corporate trainingprogram, whichincluded successfulprospecting, account management, contract and new account onboarding programs for regional marketing representatives, regional managers, and directors of sales Mentored 40% to 50% of new hires in the inside sales program Education B.A., CommunicationArts, OaklandUniversity, RochesterHills,MI Skills Consultative Selling;SalesManagement;SolutionSelling;Enterprise Software,CloudComputing,Saas,Leadership; BusinessIntelligence; ContractandPrice Negotiation;ProposalandContractWriting; Tag ManagementSystems; PlatformIntegrations;NewProductDevelopment; MicrosoftOffice Suite;DenisonModel;Corporate Culture and LeadershipDevelopment;Change Practice;CustomerExperience;Employee Experience;CustomerSatisfaction; Employee Satisfaction;CRM-Zoho,SalesForce,SalesLogix;SEM;SEO; ACSI;WebAnalytics