ºÝºÝߣ

Singapore Singapore

Professional Customer Service Trainer

Advertising / Marketing / PR

Conducts customer service training as well as training in other various areas (including personal development skills). Confers with management, supervisors and employees to gain knowledge of worksituations requiring training and to better understand changes in policies, procedures, regulations, business initiatives and technologies. Formulates teaching outlines and determine instructional methods such as individual training, group instruction, lectures, demonstrations, conferences, meetings and workshops. Selects or develops teaching aids such as training handbooks, demonstration models, multimedia visual aids, computer tutorials, and reference workshops. Conducts training sessions c...