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Sydney, Australia Australia

Head of Data and Analytics at Southern Cross Austereo

Finance / Banking / Insurance

I develop analytics teams and capability that enable organisations to profit from putting their customers first. I’m “data-driven”; you can’t develop game changing products, offers and services for customers until you deeply understand their needs, behaviours and attitudes. I lead teams and projects within strategy, analytics, research, segmentation, product, distribution and digital domains. Specialities • Constructively challenging the status quo • Agile anaytics and research approaches that convert insights into action • “Selling” customer opportunities to stakeholders across organisational levels and functions • Telling engaging, fact-based customer stories that paint possibi...