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Malaysia Malaysia

Manager, Training & Customer Service & Customer Discovery and Innovation (CDI) Advocate , LexisNexis Malaysia Sdn Bhd

Technology / Software / Internet

Over 15 years of successful training and customer service experience practiced in transforming customer relations to valued business partner. Adept trainer and presenter with talent for imparting knowledge delivery to increase customer satisfaction and increase customer experience with web based applications. In addition, I have extensive experience in account management, account renewals and fulfillment processes. I am highly motivated, customer focused professional with multi skills in building and growing customer relationship. My recent experience includes management of a training team in providing successful training sessions to LexisNexis Malaysia customers from various market seg...