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Tampa/St. Petersburg, Florida Area United States

Performance Improvement Consultant/Trainer/Facilitator/Coach/Customer Experience Expert

Education

Results oriented business generalist/Customer Experience Specialist capable of supporting local businesses as well as national groups. Client focused with excellent communication, presentation, and critical thinking abilities. Demonstrated skills in; training delivery, process mapping, continuous improvement team facilitation, strategic planning, sales training, customer retention loyalty programs, internet selling strategies, organizational change, leadership development, marketing strategy, social media management, mobile device integration, travel planning/coordination, HR recruiting, employee relations, expense management, MS Office suite