In the past, I've been a writer, analyst, and content strategist. Today, I still do content, but I also manage a thriving community of Microsoft Office fans and influentials and drive a sense of customer focus and accountability into a rather massive engineering organization.
My strengths:
- People: I genuinely appreciate different working styles and can work effectively with all and sundry.
- Change management: I love making the case for change and helping people "do the right thing."
- Analysis: Turning data dumps into actionable insights.
- Writing: Crafting elegant, approachable content solutions that map directly to user intent.
- Optimization: Content appears where it should i...