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Over 20 years experience in managing system deployments, business process re-engineering and developing growth strategies that provide immediate and measurable results. Key skills include Program / Project management, Learning design & development, Change management and Communication. 
Experience in these sectors:
•	Retail (Old Navy, Banana Republic, Gap Inc)
•	Healthcare (PacifiCare, Kaiser Permanente)
•	Education (Golden Gate University) 
•	Pharma (Novartis, Amgen)
•	Energy (PG&E)
•	Financial Services (Bank of America, Wachovia, Wells Fargo)
•	Consulting (Vitesse, Scient, IBM, SAP)

Specialties: Healthcare Reform, Medicare, LMS, ERP, Business Process Redesign, CRM, Labwar...

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