ºÝºÝߣ

Sydney Area, Australia Australia

Experienced Service Management Program Manager, Consultant and Entrepreneur.

Technology / Software / Internet

An experienced Project Manager in ITIL change management with over 20 years of industry experience both in Australia and AsiaPacific, including 7.5 years Global experience. A strong background in ITIL Service Management best practice methodologies together with Prosci Change Management. Extensive project management expertise including, planning, and implementation using PMI methodologies. Use of methodologies and tools to gain the most efficient and effective business results. Demonstrated ability to translate and communicate business needs and ITIL methodology concepts to developers and end users to achieve strategic goals. Successfully dealt with every level of personnel to persuade...