I am a spa consultant, management educator, and journalist, who has been working in the spa, beauty and wellness sectors for over 30 years. As a consultant, I work primarily in the day spa, medical spa and hotel spa sector, through business creation as well as ongoing coaching. I've also worked with spas that are a component of fitness centers and hospitals. One of my professional goals is to help spa owners understand the numbers behind their businesses, and to create compensation plans that allow spas to be profitable. I enjoy leading classes in spa management globally, to help owners and managers better operate their businesses.
Specialties: sales & marketing, human resource planning.