Blend of MFS, Telecom & Freight Forwarding industry covering customer lifecycle management, campaign management, products, customer services, sales, projects, etc. Ten year of experience in Telco & 2 years in MFS to manage Loyalty, Retention, Customer Lifecycle Management, Customer Segmentation and Analytics of Prepaid/Postpaid Markets.
I’m adaptable and result oriented in taking challenges in rewarding business environment with sincerity, responsibilities, honesty, commitment, hard work and innovation to promote organization goals.
Currently I am working in bKash Limited as Senior Manager, CLM and custodian of 23+ millions of customers.