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Customer Experience and Service Management professional

I had worked across different industries from Telecommunications (Fujitsu, StarHub, NTT, BT), Internet (Microsoft, LinkedIn), Consumer (Philips) and Public (MOF/Vital). 

Passionate about Customer Service and Consumer Experience, work well across all levels and keen on learning. Strive to win for company, clients, myself in an encouraging way to grow together.

Skilled in Call Center operations, Service and Vendor management, Customer Survey and Coaching.

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