Proactive, senior-level operations executive with 24 years of experience in handling different areas including accounting and human resources. Strong record of developing and implementing new revenue channels, controlling expenses and enhancing customer service. Demonstrated strengths in analysis, negotiations, relationship management, project management, loss prevention and public relations. Management of both local and regional operations. Adept at developing and implementing successful strategies, policies, and procedures. Able to lead, motivate, and develop a successful team. Strong commitment to customer satisfaction and product quality.