I'm results-oriented and have broad scope of interests and experience.
I consider creating friendly work environment and making decisions based on facts most challenging tasks in any job.
I have had 10 years' experience in an international financial organization and 2 in tech-startups.
My scope has been primarily managing product-related and customer-driven processes.
Main areas of expertise:
• customer-related process improvement and management - Six Sigma/Lean/workout
• managing product portfolio (building products, cross-selling, activation, utilization, churn and retention, service)
• implementing communication tools for sales and customer service (sms system, email marketing,